Quick answers for the most common questions. If you still need help, we’re only an email away.
If you previously purchased Remove Ads, open Hearts Break, choose Remove Ads, then select Restore Purchase. Make sure you’re signed in to the App Store with the same Apple Account used for the original purchase. You won’t be charged again.
Free play may show one interstitial ad after a completed round. Ads should not interrupt a hand in progress. An optional one-time purchase removes those ads permanently.
Open Settings to mute sound or adjust music and effects separately. If audio still plays unexpectedly, confirm your settings in Hearts Break and check your device volume and Silent Mode.
Pass three cards left, across, then right; every fourth round is a hold. Follow suit, avoid hearts and the queen of spades, and keep your score low. Open How to Play in the app for the full refresher.
Tell us what happened, what you expected, and what you were doing just before the issue. If possible, include your device model and iOS version. Please don’t include sensitive personal information.
